Payment Policy

Payment Policy

At Clothluma, we are committed to providing a safe, secure, and convenient shopping experience. Please review our payment policy below before placing your order.

Accepted Payment Methods

We accept a variety of secure payment methods, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal (where available)

  • Shop Pay

  • Apple Pay

  • Google Pay

The payment options displayed at checkout may vary depending on your location and device.

Payment Security

Your security is our priority. All transactions are processed through trusted and encrypted payment gateways to help protect your personal and financial information. Clothluma does not store your credit or debit card details on our servers.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

If you are purchasing from outside the United States, your bank or card issuer may apply currency conversion rates or additional transaction fees.

Payment Authorization

By placing an order, you authorize Clothluma to charge the selected payment method for the total purchase amount, including applicable taxes and shipping charges.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam or junk folder or contact our support team.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your payment information.

  • Ensure sufficient funds are available.

  • Contact your bank or card issuer if necessary.

  • Try an alternative payment method.

Orders will only be processed after successful payment authorization.

Taxes

Applicable sales taxes will be calculated and displayed during checkout based on your shipping destination and local regulations.

Fraud Prevention

To protect our customers, Clothluma reserves the right to review, verify, or cancel orders that appear suspicious, fraudulent, or unauthorized.

Contact Us

If you have any questions regarding payments or billing, please contact us:

Email: info@clothluma.shop

Phone: +1 212-555-4837

Business Address:
146 W 29th St
New York, NY 10001
United States